My perspective on the law, politics, drawing, writing, and other things. Formerly Southern Lawyer NC.
Wednesday, October 30, 2024
Thursday, October 24, 2024
Lawyers Who Treat Their Clients Transactionally Demean Their Clients
If there is one common trait I see in successful lawyers, it is that they care about their clients. That concern is what drives the lawyer, energizes the lawyer, and makes the lawyer the advocate all clients deserve. In my case, I am talking about normal people. Individual people who are hurt and don’t know where to turn. They need someone on their side, and sometimes they’ve never had someone on their side.
The relationship
between the lawyer and the client transcends that of privileged communications,
and, I believe, is a sacred trust. You are doing all you can to stand up for
your client and fight back.
And it is a battle—especially in the litigation context. This is why lawyers must care and see their clients as people—not as business transactions.
If there is something people want. Sometime that they crave. It is authenticity. That’s why it is vital for lawyers not to reduce what they can do to slogans that sling around weighty concepts such as “justice,” “equity,” and “fight.” Not unless you plan to be fully invested in your client’s case.
How do you become fully invested in a client’s case?
I believe it starts with meeting with the client. Taking notes. Preferably paper notes. And you must review them, think about the case, and view the case as a grand narrative that you refine over time.
You strive to know your client. Trying to understand. As Atticus Finch said, “climb in their skin and walk around.” You cannot do that if you treat your client transactionally.
Lawyers who fail to do these things are just used car salesmen, in my opinion, and they are no different than any other sales profession.
Why take this approach?
Because clients are worth it. We wouldn’t be lawyers without them. They deserve more. They deserve better. And they need someone who is going to do their best, fight hard, and even sometimes lose. Listen to what Gerry Spence says. But you must do your best. You cannot do that if you don’t care. If you treat your clients transactionally, then you don’t care. And you shouldn’t be an advocate. You aren’t really an advocate.
You should find another profession.
I hope you will check me out on TikTok. Find me here.
Thursday, October 17, 2024
Wednesday, October 16, 2024
Can Lawyers Substantively Connect With Potential Clients Through Social Media?
I believe the answer to that question is yes. In my experience it’s been that way. Social media provides an inexpensive, highly visible way to provide useful information with value to people. Notice how I didn’t say get clients as that is not the objective. The objectives are to 1) provide useful information, 2) show who you are, and 3) help someone in a meaningful way. And you don’t have to interact with someone directly to do that. You can provide value just by discussing what you know. It’s really that easy—and that difficult.
It may sound harsh, I know, but I am a lawyer. It’s my job to critique my own profession and do my best to improve it. Those are cheap slogans when stated that way, and a lawyer cannot promise those things. I’m sorry, but a few hundred dollars in a class action lawsuit isn’t justice. Far from it. But that’s just one example. Neither is a quick, lowball settlement where the lawyer folds like a cheap suit because he or she is afraid to fight back.
This is called “awareness marketing,” I believe it’s the most important kind. And what is it based on? Providing value.
Monday, October 14, 2024
Saturday, October 12, 2024
M’fers at law, a retrospective in ink
These are various drawings I’ve made over the past few months. Remembering what you don’t want to see in a lawyer is a useful exercise. Is this harsh? I don’t know. These are just drawings of no one in particular. But I’m glad I don’t have to deal with people like this. If I ever do, I’m free to tell them to fuck off, which is liberating.
Friday, October 11, 2024
Thursday, October 10, 2024
Should lawyers be on TikTok?
Do I even need to ask this question? Apparently so. And, generally, the answer to this question is yes. At least it’s been a big yes for me. But I’m a good talker. I have deep reservoirs of…information. That’s a charitable assessment, but I do provide good information. Or so I’m told. After all, I have done TV legal commentary quite a bit over the years. So, I know what to say and what not to say.
Whether you should be on TikTok is a question only you can answer. All I can do is tell you why I am on TikTok and what I think the benefits are to me.
1.
TikTok allows me to provide useful information to a
much wider audience in a way that’s nonthreatening.
2. If you do it right, TikTok brings in clients—lots of
good ones in my experience.
3. TikTok is fun and friendly.
Some people will mock you, and that’s fine. “Haters gonna hate” as the expression goes. But I don’t pay those people any mind. I don’t hold back on TikTok. I’m totally my unbridled, authentic self, and people like it. They appreciate the candor and authenticity. They also know I love my clients, and that I’m passionate about fighting for them.
Basically, I hate bullies and fight for people I think are treated unfairly. That’s the thrust of a lot of what I say.
But what I really
believe is clients have a powerful story to tell. And my job is to find those
stories and help the clients to be able to show the truth of their struggle.
I hope you will
check me out on TikTok. Find me here.
Wednesday, October 9, 2024
Friday, October 4, 2024
Wednesday, October 2, 2024
Lawyers must connect with clients and show they care
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